Telesolutions Call Central

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Grow your business with

Telesolutions Call Central
Pakistan’s Top UK Inbound Call Center Services
Contact Us
Grow your business with

Telesolutions Call Central
Pakistan’s Top UK Inbound Call Center Services
Contact Us
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About Us

Established in 2022, Telesolutions Call Central stands as a trusted partner in professional inbound call center services across Kent, UK. Our focus is simple to optimize communication and strengthen customer relationships for your business through seamless, attentive call handling.

With a diverse team of dedicated professionals, we cater to the specific needs of each client, offering a variety of call handling solutions. From our general telephone answering services in the UK to our specialized taxi call answering services, we bring both experience and efficiency to every interaction, ensuring that your customers feel supported and valued.

Our outsourced call center solutions are designed to free up your time and resources, allowing you to focus on what truly matters—your core business. When you partner with Telesolutions Call Central, you can rest assured that every call is handled with care and expertise. We provide tailored phone answering services in the UK that improve customer satisfaction and drive growth for your business.

We deal with SEO services and all type of Digital Marketing services. Keep connected with us for All type of SEO, SMM and PPc services. 

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Friendly customer support woman smiling while wearing a headset in the office.

WE PROVIDE TO YOU

24/7 Call Center Support

Our Telesolutions Call Central 24/7 call center services ensure that you stay connected with your clients and provide reliable support anytime, day or night. We handle customer inquiries and resolve issues around the clock, thanks to a skilled and dedicated team of professionals. Rely on us to represent your business in every situation, deliver exceptional service whenever your customers need it, and maintain smooth, consistent communication and support for your business.

Social Media Marketing

Telesolutions Call Central understands the powerful impact of social media marketing. By leveraging platforms like Facebook, Instagram, LinkedIn, and Twitter, we help our clients build genuine connections with their target audience. Our tailored strategies boost brand recognition, enhance customer acquisition, and drive sales growth.

Chat Support

For enhanced client relations, Telesolutions Call Central offers premium chat support services. Our team of skilled professionals responds to inquiries promptly, delivering immediate assistance when it’s needed most. Using advanced chat software, we make it easy for businesses to manage multiple chats seamlessly. It’s time to experience the difference with Telesolutions Call Central—where quality support meets efficiency.

Email Support

Telesolutions Call Central provides outstanding and tailored email support services to meet each client’s specific needs. Our dedicated team is efficient and responsive, delivering prompt answers to customer inquiries to enhance satisfaction and build trust. By integrating email support into a communication strategy, we help businesses strengthen their relationships with clients.

24/7 Call Center Support

Our Telesolutions Call Central 24/7 call center services ensure that you stay connected with your clients and provide reliable support anytime, day or night. We handle customer inquiries and resolve issues around the clock, thanks to a skilled and dedicated team of professionals. Rely on us to represent your business in every situation, deliver exceptional service whenever your customers need it, and maintain smooth, consistent communication and support for your business.

Social Media Marketing

Telesolutions Call Central understands the powerful impact of social media marketing. By leveraging platforms like Facebook, Instagram, LinkedIn, and Twitter, we help our clients build genuine connections with their target audience. Our tailored strategies boost brand recognition, enhance customer acquisition, and drive sales growth.

Chat Support

For enhanced client relations, Telesolutions Call Central offers premium chat support services. Our team of skilled professionals responds to inquiries promptly, delivering immediate assistance when it’s needed most. Using advanced chat software, we make it easy for businesses to manage multiple chats seamlessly. It’s time to experience the difference with Telesolutions Call Central—where quality support meets efficiency.

Email Support

Telesolutions Call Central provides outstanding and tailored email support services to meet each client’s specific needs. Our dedicated team is efficient and responsive, delivering prompt answers to customer inquiries to enhance satisfaction and build trust. By integrating email support into a communication strategy, we help businesses strengthen their relationships with clients.

Quality Assurance

Telesolutions Call Central ensures quality assurance in call centers. At Telesolutions, team and individual performance are closely monitored through call tracking to maintain high healthcare standards. We provide detailed feedback and insights, contributing to the enhancement of client interactions with their customers. This approach enables companies to significantly improve service delivery and customer satisfaction.

Calendar Scheduling

Telesolutions Call Central offers calendar scheduling services to manage client appointments efficiently. Our team handles all bookings, ensuring optimal time use and preventing appointment overlaps. With regular updates and timely notifications, our clients can easily manage their priorities without the hassle of dealing with complex schedules and other organizational tasks.

Record Keeping

Telesolutions Call Central simplifies record-keeping for clients by offering secure document management services. We ensure high-quality data entry, efficient data management, and accurate record-keeping with maximum protection. Our team upholds strict confidentiality while making information readily accessible, so clients can trust their documents are secure and well-organized.

SEO Services

At Telesolutions Call Central, we provide top-quality and effective SEO services to help you achieve a significant online presence and increase your organic reach. Our SEO experts will enhance your search engine rankings through thorough keyword research, on-page optimization, and strategic link-building. We tailor SEO strategies to meet your specific needs and objectives.

Process of Your business growth

We personalize how we work to fit your project needs. Our approach helps augment innovation.

Why Choose Us?

At Telesolutions Call Central, we are a team of passionate and innovative marketers leading one of the top call centers in Pakistan's taxi industry. We provide comprehensive support, including 24/7 call assistance, SEO, social media marketing, email marketing, chat support, quality assurance, and calendar scheduling record-keeping. Our commitment to quality and client satisfaction makes us the preferred vendor for numerous clients worldwide. We are dedicated to your success, offering strategic solutions that drive business growth. With our experience, we help make your business stand out in the market. Choose Telesolutions and elevate your customer experience while optimizing operations.

Working with them more than one year now had a great experience with them good opportunity for experienced and non experienced agents highly recommended
Fahad Afzal
Fahad Afzal
Very nice place, i had good experience working with them... never worked in can servicr before., highly recommended if you want to earn some good money.
Sultan Fateh
Sultan Fateh
Outstanding service from Smart Call Solutions! Their team goes above and beyond to ensure client satisfaction. They are adaptable, knowledgeable, and always willing to go the extra mile. I highly recommend their services
SN Sahar
SN Sahar
I work soo many call centre but the smart tele Solution is the best call centre
Nshad Khan
Nshad Khan
Smart Call Solutions is hands down the best place I've ever worked. The team's passion for delivering outstanding client experiences is contagious, and I feel fortunate to be a part of it. Management truly cares about the well-being and success of their employees, fostering a supportive and collaborative work environment. I'm excited to see what the future holds for this amazing company.
SHR
SHR
Wonderful place to learn. Comfortable and friendly environment. Highly recommended!
Hasnain Ali
Hasnain Ali
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Smart Call Solutions is hands down the best place I've ever worked. The team's passion for delivering outstanding client experiences is contagious, and I feel fortunate to be a part of it. Management truly cares about the well-being and success of their employees, fostering a supportive and collaborative work environment. I'm excited to see what the future holds for this amazing company.

SHR
Head of Marketing at Lorem Company

Working with them more than one year now had a great experience with them good opportunity for experienced and non experienced agents highly recommended

Fahad Afzal
Strategic Advisor at Ipsum Ltd.

Very nice place, i had good experience working with them... never worked in can servicr before., highly recommended if you want to earn some good money.

Sultan Faateh
Project Manager at Company Ltd.

FAQ

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Our clients get 24/7 support services that help you stay online with your clients and offer trusted help at any time of day. Thanks to a competitive team of professionals, we deal with customer inquiries and troubleshoot problems around the clock. 

We are committed to complying with the General Data Protection Regulation (GDPR) and upholding robust data protection policies. Our measures include encryption and secure server and network protocols to safeguard client information. All office staff members have received comprehensive training and strictly adhere to our privacy and data protection policies. Personal data is securely retained within the booking office cloud software provided by our clients, ensuring that access is limited to trained staff members who require it to facilitate smooth operations.

Using the latest telecommunications technology in call routing, and ensuring proper staffing to field calls at peak hours. Our numerous protocols for dynamic agent performance change/transference; and our ability to better train agents for effective inquiry handling; are therein geared toward reducing wait times overall and providing a more efficient customer experience.

At our call center, we prioritize understanding each client’s unique challenges and goals. By conducting thorough assessments and fostering open communication, we tailor our services to provide customized solutions that enhance efficiency and customer satisfaction, ensuring that our approach aligns perfectly with your specific business needs.

We maintain an unwavering commitment to practicing excellence in customer service training, QA, and feedback. To surpass client expectations, to create lasting customer relationships.

Our flexible infrastructure allows us to scale up or down rapidly based on your business’s changing requirements. With advanced technology and a dynamic workforce, we can seamlessly adjust to fluctuations in call volume, ensuring consistent and responsive customer support.